Privacy Policy

The Scent Butler ("we", "us", "our") provides commercial scenting systems and fragrances to businesses across Australia. This policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We only collect what we need to respond to you and run our business. That typically includes:

• Your name, business name, email, phone number and role.
• Details about your space and enquiry (space type, size, timeline, budget).
• Records of our correspondence, quotes, orders and servicing visits.
• Basic website analytics, such as pages visited and general location.

We use your information to answer enquiries, prepare proposals, deliver and service your scenting system, send you information you've asked for, and meet our legal and safety obligations. We don't sell your personal information to anyone.

We share information only where it's needed to provide our service — for example with our installation team, delivery partners, or software providers who help us operate (such as email and analytics tools). These providers are bound to keep your information secure and use it only for the purpose we've engaged them for.

We take reasonable steps to keep your information secure and to destroy or de-identify it once we no longer need it. No system is perfectly secure, but we work to reduce the risk of loss, misuse or unauthorised access.

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to stop sending you marketing. Just email us and we'll sort it out. If you have a concern about how we've handled your information, tell us first — we'd like the chance to put it right.

Questions about this policy or your information? Email hello@thescentbutler.com.au or call 1300 123 456.